“Sorry, Wii Messed Up”

On the 23rd of March, I bought what looked like some Wii Points from the “Stars Catalogue” at Nintendo Europe. The item appeared somewhat randomly, offering 1000 Points in return for just 789 stars. After purchasing the item it appeared as “——” in my treasure listings (things you’ve purchased), which made me think I’d just blown the stars on nothing.

Even though the deal was indeed too good to be true (I so would have bought Altered Beast!) — I received this follow-up email from Nintendo Europe to clear up the matter:

Dear Nintendo fan,

Last Friday we have been running internal tests in the Stars Catalogue on our website. Unfortunately, because of a mistake during the testing phase, the Wii Points item accidentally appeared on the website between 4pm and 8pm.

We noticed that you have accessed the Stars Catalogue during this testing period, and that you spent 789 Stars on the item, without getting any Wii Points in return.

First of all, we want to apologise for any inconvenience caused.

This item is not available in the Stars Catalogue, and the price of 789 stars used during the testing period was entirely random.

However, we understand that this may have caused a disappointment. So, as we know how committed you are to Nintendo - and given the exceptional circumstances - we decided to electronically send you 1000 Wii points, if you’d like that. In case you do not want to get these Wii Points, we will of course reimburse the amount of Stars you spent.

Please allow us some time to properly prepare the opportunity for you to choose between Wii Points or Stars. You will receive a follow-up email from us soon, so please keep an eye on your inbox.

I’ve not heard anything from them yet but here’s hoping I can get my hands on some Wii Points.

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